"Bill's Card Creations and Crafts"  will replace or refund your money if you are not happy with any product, If it is damaged in shipment. Here are the instructions to follow to get a replacement or money back:

1.  If your product is damaged in the shipment please email me for a replacement. Please include your Name, Address, and any ordering information so I can send you a replacement. Include the nature of the damage in detail in the email (Example: ink run, card torn etc.) please mail the damaged card back to Bill's card Creations and Crafts.
2. If you would like your money back because you are not happy with any product, send the product back to: Bill's Card Creations and Crafts 1630 Love Road Grand Island New York 14072. With ordering information and the reason that you are not satisfied with the product for a full refund of money.

3. You also will need to email me letting me know that you are returning a product for a full refund. Include your Name, Address and any ordering information and reason for returning so I can help resolve any problems that may have occurred.

Not following the above instructions may cause a delay in the refund of you money. If you have any questions on the replacement or refund policies, please feel free to contact me by clicking here  

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 All cards and images are the sole property of "Bill's Card Creations and Crafts". PLEASE do not copy or download images without permission of the artist. Doing so is a direct violation of copyright laws and is punishable by fines and imprisonment. Help a poor artist keep his prices down by reporting such acts to www@greetingcrafts.com. Thank you. I hope you enjoy your stay! 

 Send mail to www@greetingcrafts.com with questions or comments about this web site.  
 Copyright © 2003-2006 Bill's Card Creations and Crafts
 Last modified: 03/29/06